Delivery & Returns
We want to give you confidence in you purchase so here at Dreaming London we offer a 14 day returns or exchange policy.
If we don’t get it right the first time, we sure as will the second time round!
To be eligible for a refund the item must be unworn, unwashed and still with its original tags. Think: How would you like to receive something you ordered online?
The goods and the cost of returning them is your responsibility until they reach us here at Dreaming HQ, so we encourage using a tracked service.
If an exchange is requested, we will happily ship out the new size at no extra charge.
Download our printable returns form (HERE)
If we have made the item to your exact measurements, unfortunately we cannot offer a refund as we will not be able to sell them on.
The original shipping charges are non-refundable unless the goods are damaged or incorrect.
If an item is returned after the 14 day period we will not refund and the return cost of the item will be the customers responsibility.
And now that’s been said, why not get both?