FREE UK SHIPPING ON ALL ORDERS, WORLDWIDE OVER £100!

Delivery & Returns

Well done babe! It’s in the bag!
We will deliver your dream outfits, right to your doorstep, no hassle. But first we need to talk about how:
We aim to process all orders within 3 working days. However, during busy periods such as the holiday season, processing orders may take longer.
Orders are only processed Monday to Friday (excluding UK Bank Holidays) 
We send all items with Royal Mail using their Tracked 48 service. International orders are also sent tracked for your peace of mind.
Customers are responsible for the local duties and taxes where applicable. This is not the responsibility of Dreaming London.
Please contact your local authority if a problem arises, every country has a different policy.
Dreaming London is not responsible for lost, stolen or courier-delayed packages.
Any questions or issues with you order, please email Rosie at info@dreaminglondon.shop

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We want to give you confidence in you purchase so here at Dreaming London we offer a 14 day exchange policy.

If we don’t get it right the first time, we sure as will the second time round!

To be eligible for an exchange the item must be unworn, unwashed and still with its original tags. Think: How would you like to receive something you ordered online?

The goods and the cost of returning them is your responsibility until they reach us here at Dreaming HQ, so we encourage using a tracked service.  

If an exchange is requested, we will happily ship out the new size at no extra charge

As a made to order company we unfortunately cannot accept refunds unless faulty.

The original shipping charges are non-refundable unless the goods are damaged or incorrect.

If an item is returned after the 14 day period we will not refund and the return cost of the item will be the customers responsibility.

And now that’s been said, why not get both?